What if I've received the incorrect item?

If you received an incorrect item within recent online order, simply contact our Customer Service department via email [e-mail] and provide your SPAU Order number, a photo of the item that you've received and the incorrect item number.

Once confirmed, one of our representatives would be more than happy to email you a pre-paid return label to have the product returned to us and once received the correct item will be immediately reshipped to you at no cost.