Volcom
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Activity overview
Latest activity by Volcom-
Volcom created an article,
What are my payment options?
We accept Visa, MasterCard, and American Express as payment methods through our online store. You can also pay with PayPal, Afterpay, Shop Pay and Google Pay, click each of the links below to find...
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Volcom created an article,
How should I wash my outerwear?
Every Spyder item will be equipped with a care instructions tag with specific details on how your product should be washed and/or treated. Please refer to this care instruction tag before washing ...
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Volcom created an article,
How do I track my order?
Once your order has been shipped, an automatic email will be sent to you which will include the tracking number affiliated to your shipment. If you still are experiencing issues locating the appr...
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Volcom created an article,
Can I ship to a PO Box address? (PO Box, Parcel Locker, Parcel Collect or MyPost)
We offer PO Boxes as a delivery option when all the items in your cart will be sent through Australia Post. The PO Box network is owned by Australia Post and can only receive deliveries that are se...
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Volcom created an article,
How do I know what size to select?
All size guides are located on the product description page next to product details. Please note that these sizes are an approximation and all sizes will fit people differently as everyone is uniqu...
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Volcom created an article,
What do I do if I receive a faulty item in my order?
If you receive defective Spyder product in your online order, keep the tags attached and reach out to au.customerservice@spyder.com and our team will assist in having this item returned and sending...
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Volcom created an article,
Who should I contact if there is a delivery problem?
If you are experiencing a delivery issue or delay, we suggest reaching out to our customer service department. Our customer service team would be more than happy to assist you by lodging an enquiry...
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Volcom created an article,
Do you offer an exchange option?
At this time we do not offer an exchange option and all returns will be set up as a refund back to the original form of payment on file for your order. If you are interested in receiving an altern...
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Volcom created an article,
Who do I contact to become an authorised dealer?
If you are interested in becoming an authorised Spyder dealer, please email your store's contact information to au.customerservice@liberatedbrands.com. Once received one of our representatives w...
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Volcom created an article,
How can I obtain a copy of my invoice?
If you are needing a copy of your invoice from a previous online purchase you can email au.customerservice@spyder.com with your original order # and one of our representatives would be more than ha...